|OUR PLEDGE TO OUR CUSTOMERS|
|To provide written recommendations for repairs that are explained and based on system failure, improved system performance or preventive maintenance according to accepted industry standards.|
|To offer a written estimate, including the reason for the repair, and no work will be performed without your prior authorization.|
|To employ personnel trained in accordance with MAP Standards of Service who are qualified to perform an inspection based on MAP Uniform Inspection and Communication Standards.|
|To offer a written limited warranty, at no extra cost.|
|To provide dispute resolutions services at your request should you be dissatisfied with the resolution proposed by a member facility concerning its performance in meeting the requirements of the program. The dispute will be submitted to an independent board at no cost to you.|
Welcome to Melvin's Service Center. We have been providing products/services to individuals, and businesses in the Dover area for over 40 years.
At Melvin’s we know how hard it can be to find a reasonably priced, quality service shop that you can trust to take care of your vehicle. That’s why, since 1993, we have tried to provide the Dover area with the best, most professional service possible, performed by highly qualified technicians.
At Melvin’s, we make it a priority to stay up to date on the latest techniques and information technology so we can service your car in the most effective, accurate way possible. Visit us and see why our customers have learned that Melvin’s is the only place to go to have your automotive needs met by capable professionals in an efficient, skilled manner. We look forward to your business!
Count on Melvin's Service Center when quality really counts. Remember, exceptional service is our standard.
At Melvin’s, we guarantee three things:
1. Our trained technicians will do their best to complete work on your vehicle in the most cost-effective, timely manner possible.
2. You will be treated with respect and professionalism.
3. All of your automotive needs will be met, and we will stand behind our work 100%.
The idea behind Melvin’s was to create an auto repair shop where we would prove to our customers that we would always take care of them and that they could trust us. One of the tenants of our business is that we will never pressure our customers to do any work they don’t feel comfortable with and that we will always strive to deal with any problems.
Jim Davis, President
In 1993, after years of serving as a Auto Technician and Shop Manager for various locations, Jim purchased Melvin's Service Center, a business that had been established in the Dover area for more than 26 years. The goal of the business is to maintain a high level of customer service and satisfaction.
Al Brown, Service Manager
Al has an extensive background in the Automotive Industry for more than 25 years. This experience is supplemented by broad skills in customer relationship.
At Melvin's, we specialize in all your automotive needs to ensure the best possible customer experience. High quality, competitive pricing and excellent customer service are key components of everything we do.
Below please find some of the services we offer. Since we are constantly expanding our skill set to be able to offer more for our customers, please call us if you would like something done you don’t see listed!We're an authorized Jasper Engine and Transmission facility. Ask about the Jasper 3 year 100,000 mile warranty. Ask about our BG products and warranty programs.
1. LUBE OIL & FILTER CHANGE
2. FULL PREVENTATIVE MAINTENANCE SERVICES
3. BRAKE INSPECTION
4. TRANSMISSION SERVICES
5. COOLING SERVICES
6. AIR CONDITIONING SERVICES